The default. Goes to the partner inbox, not a triage queue.
- Encryption
- PGP key on request.
- Reply
- < 24h, working days
Contact / Direct lines
Three ways in..
No form gate, no autoresponder, no AI triage. Pick the channel that fits the brief and write directly. Encryption posture and reply window documented per channel below.
01Channels3 direct lines
Signal
@despitemarketing
For sensitive briefs. Disappearing messages enabled by default.
- Encryption
- End-to-end encrypted.
- Reply
- < 24h, working days
Telegram
For operators already on Telegram. Secret chats accepted.
- Encryption
- E2E in secret chats; transit-encrypted otherwise.
- Reply
- < 24h, working days
02What to expect4 reply policies
Standard
First reply within 24 working hours. From a partner who can scope the work, not a junior triaging the inbox. The reply confirms category fit, asks any clarifying questions, and proposes the shape of the next conversation.
Crisis
Frozen Stripe, takedown notice, registrar transfer dispute, Meta ban, deliverability collapse — flag at the top of the message. Reply within 4 working hours; weekend coverage on crisis only.
Referral
If you were referred, mention who. Referred briefs jump intake but do not jump scope. The work still has to be the kind we do.
Cold pitch
We do not respond to cold pitches for our own services or to vendor outreach. Do not waste your sequence.
03What we do not respond toDocumented refuse-list
- Cold sales pitches for SEO tools, ad platforms, “guaranteed” SaaS
- Press requests without a named publication and stated angle
- Recruiting requests for unrelated roles
- Job applications — we do not accept inbound CVs; recruitment is by referral
- Crypto airdrop / token introduction outreach
- Categories we have publicly refused (predatory finance, non-consensual content, life-threatening claims)
Inbox volume is real. The list above is not editorial — messages matching it are deleted unread. Operator briefs, by contrast, are read by a partner and answered inside the reply window.
04Or, the short formIf channels are not your style